Under the Data Protection Act and the new General Data Protection Regulations administered by the Information Commisioners Office (ICO).

Information We Hold

We keep names, telephone numbers and email addresses only of customers that book, or email addresses of those that subscribe to our newsletter. This information is kept for a maximum of 5 years. We do not keep any credit card details.

This information is used only by ourselves to keep you up to date with any upcoming offers and keep you in touch with Doune. No details are shared with any third parties.

This is your personal data and you have certain rights relating to it. You have the right to:

  • know what personal data we hold about you, and to make sure it’s correct and up to date.
  • request a copy of your personal data, or ask us to restrict use of your personal data or delete it.
  • object to our continued use of your personal data.

Use of Information

We send out 2 or 3 newsletters per year and it is possible to subscribe/unsubscribe from these on our web contact form, or by email to or This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone on 01687 462667.

Security is a priority for us when it comes to your personal data. We’re committed to protecting it and have appropriate technical and organisational measures in place to make sure that happens.

If you have concerns about how your data is being used which we can't satisfy, you have the right to complain to the ICO. They can be contacted at The Information Commissioner's Office.

Go to top